Visit Us

Appointments

Our doctors are available by appointment, Monday through Friday.

The Optical Department is open Monday through Friday, 8:30AM to 5PM; no appointment is necessary to see one of our professional opticians for glasses selection and ordering, pickups, repairs, and adjustments. Hours are subject to change; please call for updates.

Emergencies

In a health-threatening emergency, call 911 or go to the nearest Emergency Room. To reach us for other urgent needs, call our regular office number: (805) 983-0700 to be connected to the doctor on call.

Please keep your phone line open after requesting a call back, and have the number of your pharmacy ready in case you need a prescription.

Your Visit

What to Expect

A typical complete eye exam may require 1.5 to 2 hours in our office. We do our best to stay on time, but emergencies and unexpected needs of other patients may put us behind schedule. We will do our best to make your visit as smooth and efficient as possible, and keep you informed about any unexpected delays. However, please plan an appropriate amount of time for your visit so that we can do a thorough exam and address your questions and concerns.

Dilation

When you have a complete eye exam, we will usually dilate your eyes. This involves instilling drops in your eyes to enlarge the pupils so the doctor can perform a thorough internal examination of your eye. This is normally done as part of a complete eye exam or consultation, and is necessary to evaluate for any medical problems inside the eye. When your eyes are dilated, your vision will be temporarily blurry and sensitive to light, typically for four to six hours. The exact duration will depend on your individual reaction to the dilating drops. You may have difficulty reading and doing close work, or being outdoors after dilation. We can provide temporary sunglasses to reduce the light-sensitivity, but we recommend that you do not work or drive for several hours after your eye examination, and make arrangements for transportation to and from your visit. We can provide referrals to taxi and ride services and other transportation resources on request.

Know Before Your Eye Exam

Patient Forms

In an effort to make your visit more efficient, you can download these forms to complete and bring to your appointment. On the day of your scheduled visit, please bring current glasses and/or contact lenses, any eye drops, a list of medications, these forms, a copy of your current insurance card, and a photo ID. We look forward to seeing you!

Financial Arrangements

We will submit bills on your behalf to Medicare and insurance plans that we are participating providers for. Our list of participating insurance plans is subject to change. We do our best to verify benefits and eligibility prior to your visit, but there are thousands of insurance plans in the United States; it is impossible for us to know the benefits for every plan. We are more than happy to help you access your insurance benefits, but it is your responsibility to understand and meet the requirements of your plan. Please contact your insurance plan to verify your coverage as well as any requirements or restrictions of your insurance.

credit-cardsCopayments, deductibles, and payments for services not covered by a participating insurance plan are due at the time of service. Refractions (measurement of the eye’s prescription for glasses), as well as glasses or contact lenses, are generally not covered by medical insurance. They may be covered by vision insurance, if you have a vision plan such as VSP or MESC.

For your convenience, we accept Visa, MasterCard, Discover, and American Express.

Participating Insurance Plans*

Medical & Vision Plans

Medicare
Tricare
GEHA

Blue Cross PPO (non-Exchange)
Blue Shield of CA
First Health PPO

HealthNet PPO
United Agriculture
Western Growers PPO

Vision Service Plan (VSP)
Medical Eye Services (MESC)

*Participating Plans are subject to change without notice.

Privacy

We understand the importance of privacy and are committed to maintaining the confidentiality of your medical information. You may view our Notice of Privacy Practices here.